Dear Valued Customers,

We have received several reports on phone call scams from the following numbers:

  • 03-20748067
  • 03-20748667
  • 03-20748664

These numbers are direct lines and genuine numbers that belong to individuals in Maybank, but the calls are made by scammers. This tactic is known as ‘telephone spoofing' (the ability to change caller ID).

The callers may identify themselves as Maybank employees or Bank Negara Malaysia (BNM) representatives. The scam plays out by telling the potential victims that their IDs have been compromised for card facilities application with Maybank, and the victims are required to deposit a sum of cash into an account as guarantee for an investigation.

We advise our customers not to share your personal information to anyone and not to follow such instructions related to this matter. Please contact our Customer Care hotline at 1-300 88 6688 or 03-78443696 (overseas) to lodge your report.

 

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