Features

Kawanku Phone Banking (KPB) is the fastest way to your bank account even if you are on the move, 24 hours a day, 7 days a week. Use any touch-tone phone, mobile phone or even public phone to access to Kawanku Phone Banking (KPB)

Your Favourite Services

• Check your account balance
• Check your account transaction details
• Pay Bills - Click here for List of Payee Corporations
• Cheque Services
• Fund Transfer
• PIN Change

Other Services

• Auto Finance - Financing Term/Loan Application
• Life Insurance/Family Takaful
• General Insurance/Takaful General
• Unit Trust
• Statement Request Banking & Credit Card
• Rates Inquiry
• Request forms and catalogue

TPin Verified

• Once you are a KPB user, you will have access to our Customer Service Executive (CSE).
• Use your Kawanku Phone Banking PIN You will be T-PIN verified and enjoy value added services with our well-trained Customer Service Executive.

Who Can Apply?

• I am a new customer to Maybank
• I am a Maybank Customer with an ATM Card (link to Current or Savings Account)
• I am a Maybank Customer without a Maybank ATM/Credit Card
• I am above 18 years old
• I have a business account example Sole Proprietor, Partnership and Limited Company

Getting Started

• I am a new customer
• I am a Maybank Customer with an ATM Card (link to Current or Savings Account)
• I am a Maybank Customer without a Maybank ATM/Credit Card
• I am above 18 years old
• I have a business account example Sole Proprietor, Partnership and Limited Company

I am a new customer

1. Visit any of Maybank branches convenient to you OR

2. You may apply online for savings/current account under the category ‘Accounts & Banking'.

3. After you have submitted the form at Maybank2u.com, a note will appear, informing you of your reference number.

4. Click here to download and print Kawanku Electronic Banking Services Application form (PDF) to apply Kawanku Phone Banking with the new account.

5. Visit the branch after 3 working days to make initial deposit and bring along the Kawanku Electronic Banking Services Application for KPB Service.

6. Collect your Phone Banking PIN together with your ATM card (if requested).

7. You can now call 1-300 88 6688 for local or +603-7844 3696 for overseas customers to login to Kawanku Phone Banking services.

I am a Maybank Customer with an ATM Card (link to Current or Savings Account)

1. Go to any Maybank ATM machine.

2. At the Main Menu, select Kawanku Phone Banking service

3. Key in your own temporary 6-digit Kawanku Phone Banking Personal Identification Number (PIN).

4. Key in the same PIN again to confirm. For security reasons, your PIN will not be printed on the receipt.

5. You can now call 1-300 88 6688 for local or +603-7844 3696 for overseas customers to login to Kawanku Phone Banking services.

I am a Maybank Customer without a Maybank ATM/Credit Card

1. Please visit any Maybank branch.

2. Fill up Kawanku Electronic Banking Services Application Form.

3. Collect your Phone Banking PIN together with ATM card (if requested)

4. You can now call 1-300 88 6688 for local or +603-7844 3696 for overseas customers to login to Kawanku Phone Banking.

I have a business account example Partnership and Limited Company.

1. Print the Kawanku Electronic Banking Services Application form.

2. Complete the form and bring the form to any Home Branch of your Business Account

3. For Partnership, both signatures are required to sign on the form.

4. For Sdn Bhd/Limited company, Board of Directors can nominate authorized personnel up to the maximum of 4 operators per company by completing the Resolution Letter for the appointment.

5. Each of the operator will be given a separate Access Number and PIN number.

6. The operator can now call 1-300 88 6688 for local and +603-7844 3696 for overseas customers to login to Kawanku Phone Banking services.

Handy Hints

1. Press 99 to speak to our Customer Service Executive.

2. Press the * key and KPB will repeat the instruction to key in the service code.

3. Press the # key once you have completed keying the amount example RM500.00, just press 50000#.

4. Proceed to key in all codes before the voice instruction if you are a familiar user.

5. Use a fax phone line if you wish to have a receipt confirmation.

6. If you have forgotten your KPB PIN, contact 1-300 88 6688 for assistance.