A | B | C – E | F | G – I | K – L | M | N – P | Q – S | T | V – Y
Q
Qardhul Hassan
An interest-free loan or benevolent debt financing contract for which the borrower is not obliged but has the option to reward the lender for a benevolent deed. For example, the Bank may use an appropriate proportion of its disposable funds for what may be considered as the discharge of its social responsibilities through loans to truly deserving customers for worthy economic projects with the underlying objective of support and assistance. The borrower is obliged under Shariah to repay only the principal amount of the loan according to its terms and conditions. The Bank cannot demand the borrower to pay anything over and above the principal amount of the loan, although in Shariah it is desirable that the borrower does so at his/her own discretion
R
Redraw
A facility that allows an existing housing loan borrower to take out an additional loan sum from the paid portion of his/her loan after 6 months of prompt repayment on the existing property
Refinancing
The taking over of an existing housing loan from another financial institution. The Margin of Advance given is up to 90% of the open market value of the property
Remortgage
A loan given to a borrower whose property is free from encumbrances
S
Senior PA
A comprehensive personal accident protection plan catered to those aged between 45 to 70 years old
Shipping Guarantee-i
A Shariah-compliant facility that assists importers in securing delivery of goods immediately before receipt of the shipping documents
SMS & Downloads
An online service that allows M2U customers to send SMSes via Maybank2u.com and download mobile content
SMS alerts
SMS notifications that are sent to customers after they have performed certain online transactions that were 'Successful' or 'Accepted', such as 3rd Party Funds Transfer and Interbank Funds Transfer
Spot Contract
The buying and selling of currency with a delivery of two trading days from the date of transaction, e.g. a Spot Contract transacted on Monday will settle on Wednesday
Next steps
Call us
Got a question? Call our Customer Care hotline at1300 88 6688, any time,
any day
Next steps
Call us
Got a question? Call our Customer Care hotline at1300 88 6688, any time,
any day
Please fill in the following details and we will be in touch to assist you with your application.
Can we help?
Call our Customer Care hotline at 1-300 88 6688 or 603-7844 3696 (overseas) any time, any day. (That includes holidays.)
Lost or stolen card?
Don't worry. Call 1-800-88 3231 or 03-2072 1373 for credit cards and 1-300 88 6688 for ATM cards to report it immediately.
Credit Card Centre
For enquiries, call 1-300-88 6688 or fax our Credit Card Centre at 03-7953 8610 (Platinum/Premier) or 03-7953 8600 (General/Gold & Classic).
Glossary
New to banking terms? Check out the meanings here













