1. How can I make periodical funds transfers/payments if the amount fluctuates all the time?
  2. Can I create an eSI to make periodical funds transfers from Maybank to other financial institutions?
  3. What is the maximum amount for eSI funds transfer/payment?
  4. What are the charges for this service?
  5. I cannot add/update an eSI 3rd party transfer. Why?
  6. Can I cancel/change the details of my eStanding Instruction?
  7. Can I terminate my eSI immediately?

1. How can I make periodical funds transfers/payments if the amount fluctuates all the time?
You are advised to use future funds transfer or future bill payment if the amount fluctuates all the time. However, if the amount is fixed or doesn't change frequently, eSI is more convenient for you.

Back to top

2. Can I create an eSI to make periodical funds transfers from Maybank to other financial institutions?
Yes, you can set eSI for Interbank Funds Transfers to participating financial institutions. The fees are free for eSI funds transfers within Maybank and RM0.11 (including 6% GST) for interbank transfer (IBG)

Back to top

3. What is the maximum amount for eSI funds transfer/payment?
There is no limit for periodical funds transfers to own account(s) and payments to selected payee corporations. For periodical funds transfers to 3rd party account(s), the daily accumulated amount must not exceed RM3,000.

Back to top

4. What are the charges for this service?
The fees are free for eSI funds transfers within Maybank and RM0.11 (including 6% GST) for interbank transfer (IBG)

Back to top

5. I cannot add/update an eSI 3rd party transfer. Why?

Whenever you add/update an eSI 3rd party transfer, the amount will be accumulated daily. Once it reaches RM3,000, you won't be able to add/update your eSI on the same day.

E.g. 1
John has created and updated the eSI on the same day. His last application for a new eSI is unsuccessful as the gross amount is RM3,500.

No. Service type/activity From account Amount Effective date Status
1 3rd party transfer 514570109443 PCA RM1,200.00 10 June 2008 Successful
2 Update no. 1 514570109443 PCA RM1,800.00 20 June 2008 Successful
3 3rd party transfer 514570109443 PCA RM500.00 30 June 2008 Unsuccessful

E.g. 2
John has created the first two eSI on the same day. His third eSI is unsuccessful as the gross amount has reached RM3,000 (even though he made a deletion).

No. Service type/activity From account Amount Effective date Status
1 3rd party transfer 514570109443 PCA RM1,000.00 11 June 2008 Successful
2 3rd party transfer 514235050063 i-Acct RM2,000.00 10 July 2008 Successful
3 Delete no. 1 514570109443 PCA RM1,000.00 11 June 2008 Successful
4 3rd party transfer 514235050063 i-Acct RM100.00 21 June 2008 Unsuccessful


Back to top

6. Can I cancel/change the details of my eStanding Instruction?
Yes, you can change the amount, termination date, frequency of payment, and effective date by using the "Update" function. However, if you update the details between 6pm to 12 midnight, the changes will only be effective on the next day.

Back to top

7. Can I terminate my eSI immediately?
Between 6am to 6pm, you can terminate your eSI immediately by deleting your eSI online or making your request to our Customer Care hotline at 1-300-88-6688 or 603-7844 3696 (if you are overseas). If you perform the deletion between 6pm to 12 midnight, it will only take effect the next day.

Back to top