1. What is this new service all about ?
  2. Who is eligible to use this service?
  3. What are the requirements for payment via Maybank2u.com? Do I have to register first?
  4. Is there a service charge or fee?
  5. Can I make third party payment, i.e. pay for a loan account which is not under my name?
  6. How do I make a payment to my BPP loan account?
  7. What is the maximum transaction limit?
  8. How will I know if my payment has been accepted?
  9. Are payments refundable if I accidentally over pay?
  10. Can I still pay to the loan account after its due date? Is there a penalty?
  11. Can I make payments using my credit card accounts via Maybank2u?

1. What is this new service all about ?

  • Perbendaharaan Malaysia is providing an alternative electronic payment channel for government employees and ex-employees such as those from the Police and Armed Forces to repay loans taken from Bahagian Pinjaman Perumahan (BPP).
  • The repayments include monthly or full/half settlement, MRTA and fire insurance.
  • The online payment directly debits the savings / current account number of the payee.


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2. Who is eligible to use this service?

All government servants who are servicing housing loans from Bahagian Pinjaman Perumahan (BPP) can use this service.



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3. What are the requirements for payment via Maybank2u.com? Do I have to register first?

These are the requirements to make BPP payment via M2U:

  • Register as a Maybank2u.com user
  • A Transaction Authorisation Code (TAC) is required
  • Payments can be made as an Open payment or Registered Payment.
  • The NRIC and Loan Account Number is mandatory for payment to be approved


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4. Is there a service charge or fee?

  • Maybank2u.com does not charge the user for using the Bill Payment facility
  • BPP is levying a RM0.50 charge for each transaction.


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5. Can I make third party payment, i.e. pay for a loan account which is not under my name?

  • Yes, third party payment is allowed.
  • The account holder's IC and Loan Account Number is required


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6. How do I make a payment to my BPP loan account?

Follow these steps to make a payment:

  1. Log on to your M2U account
  2. Select "Make a one-off payment".
  3. Go to View all payees by category, and select "eGovernment".
  4. Under "eGovernment", choose the type of payment:
    • BPP - Ansuran/Tunggakan (Instalment / Overdue payment)
    • BPP - Wang Beza
    • BPP - Penyelesaian Penuh (Full payment)
    • BPP - Penyelesaian Sebahagian (Part payment)
    • BPP - Ins. Tambahan MRTA (MRTA)
    • BPP - Ins. Tambahan Api (Fire insurance)
  5. Enter the payment amount, BPP account number, I.C. number of holder
  6. Confirm your payment details and enter a TAC number
  7. If your payment is successful, a "Successful" message will be presented. This can be printed out for future reference.


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7. What is the maximum transaction limit?

  • BPP has not imposed any maximum transaction limit.
  • The amount paid however, is dependent on the funds available in the user's savings/current account.


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8. How will I know if my payment has been accepted?

  • After you click "confirm" on the payment confirmation page, a result page will appear with a payment status that states, "Successful".
  • Users can print out the statement as proof of payment.


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9. Are payments refundable if I accidentally over pay?

  • No refunds will be made for any excess amount paid, such as double payment or overpayment.
  • BPP will carry forward the excess payment to the following month(s).
  • Users are advised to contact BPP immediately if there's been overpayment.


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10. Can I still pay to the loan account after its due date? Is there a penalty?

  • You can still pay after the account due date.
  • On penalty charges, users are advised to contact BPP


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11. Can I make payments using my credit card accounts via Maybank2u?

No, only direct debit from savings or current account is accepted.



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