Providing you with benefits and services the world
over
We want you to make the very most of The American Express® Card.
That's why we provide you with an impressive array of benefits and a high
level of customer service. Here are some of the privileges you will enjoy
as an American Express Cardmember.
No pre-set
spending limit
As the Card has no pre-set spending limit, you have
the freedom to spend as much as you have shown us
you can afford.* All we ask is that you pay your account
in full and on time each month.
*Charges are approved based on your
resources, spending and payment patterns
Membership
Rewards
Enrol in Membership Rewards and earn one point
for every RM1 you spend on the Card. Points can be
accumulated and redeemed for travel, dining, shopping,
entertainment and other great rewards.* And what's
more, as long as you are enrolled in the programme,
your points will not expire.
If you fly often, the Frequent Traveller Option allows
you to transfer your points to Frequent Flyer Programmes.
Soon you will be earning yourself free flights with
participating airline partners.
*Maybank reserves the right to change
Membership Rewards benefits and programmes
without prior notification.
To enquire about rewards or redeem points call our
Membership Rewards Hotline at 03-2050
0077.
Complimentary
Insurance Coverage*
Charge your travel fares to the Card to enjoy complimentary Travel Personal Accident
coverage of up to RM250,000 for American Express Personal Cardmembers, as well as
Travel Inconvenience coverage for missed connections,luggage delay and luggage loss.
*Subject to
Terms and Conditions of the Certificate of Insurance.
Call Customer Service at 03-2050 0888 to request for copy of the Certificate of Insurance.
Emergency
Cheque Cashing
You have the facility to cash a personal cheque of
up to USD1000 in cash and USD800 in Travellers Cheques
at Maybank KL Main branch and Genting.
Emergency
Card Replacement
Should your Card be lost, damaged or stolen, a replacement
can usually be sent to you by the end of the next
working day, no matter where you are in the world.
Call our Customer Service at 03 2050 0888
(8:30am - 5:30pm Monday to Friday) or 03-
2056 8801 (after hours) should you require assistance.
Worldwide
assistance
With over 2,200 Travel Service Offices in more than
130 countries, American Express is everywhere you
are. Our staff are on hand to give you assistance
with airline confirmations, flight rescheduling, car
hire, tours and hotel reservations.
Global
Protection
Wherever you are in the world, if you need emergency
medical or legal assistance, call the Global Assist®
Hotline at +603-2031 7888 (English) or
2032 1888 (Mandarin) for a local referral service.
Supplementary
Cards
Share the Card's convenience, flexibility and security
with family members over 18 years old. Charges made
on Supplementary Cards will be billed to your account
and listed separately on your statement for convenience.
Priority
Reservation
Enjoy exclusive rates and preferential booking when
you make reservations through our dedicated Priority
Reservation service. As an American Express Cardmember,
you have access to tickets for numerous performances
and events, as well as special rates at hotels and
resorts in Malaysia. Call our Priority Reservation
Hotline at 03- 2074 8257 (9:00 am - 5:00
pm Monday to Friday) and we will make the arrangements
for you.
Express
AutoPay
At American Express, we appreciate that you have more
important things to do with your time than pay bills.
That's why we created Express AutoPay, the service
that allows you to have your bills automatically charged
to the Card. To enjoy the convenience and peace of
mind offered by this service, call Express AutoPay
Hotline at 03- 2050 0888 (9.00am –
5.00pm Monday to Friday).
How To
Pay Your American Express Personal Card
You can pay by any of these convenient methods:
| 1. |
By cash at any Maybank branch |
| 2. |
By mail with a cheque (Please
do not send cash or Travellers Cheques by mail) |
| 3. |
Direct Debit Service |
| 4. |
Payment via Maybank2u.com |
| 5. |
Payment via Maybank ATMs |
| 6. |
Payment via Maybank Cash Deposit Machines |
Apply
for a Card
To apply for The American Express® Card, use the Application
Forms below.
| 3
simple steps to apply for a card: |
| • |
Download and print the application
form |
| • |
Complete and sign the form |
| • |
Fax the form together with required
documents to 03-2026 2423 or mail to: |
| |
Maybankard Centre
7th Floor Menara Maybank
100 Jalan Tun Perak
50050 Kuala Lumpur
Malaysia |
Customer
Service
If you have any questions, please call our Customer
Service at 03- 2050 0888 (8:30am - 5:30pm
Monday to Friday).
Questions? Our FAQ
may help or log on to www.americanexpress.com.my
|